Privacy

Privacy Policy

Last updated: July 21, 2026

Who we are

This website (catalenaranch.com) is operated by Horse Head Holdings LLC, doing business as Catalena Ranch, based in Texas, United States. In this policy, “we,” “us,” and “our” refer to Horse Head Holdings LLC, d/b/a Catalena Ranch.

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at support@catalenaranch.com.

What we collect

Catalena Ranch is an informational website. We do not sell products or services through this website, and we do not use advertising or analytics services.

If you choose to contact us through the Contact form, we collect the information you provide, including:

  • Your name
  • Your email address
  • The message you send

Our website hosting and security providers also automatically process limited technical information needed to operate and protect the Site, such as your IP address, browser type, pages requested, and the date and time of your visit. We use this information only for security, troubleshooting, and operating the website. We do not combine this technical information with Contact form submissions.

Why we use your information

We use the information you provide to:

  • Respond to your inquiry;
  • Communicate with you about the subject of your message;
  • Operate, maintain, and secure the website; and
  • Comply with applicable legal obligations.

We do not use your Contact form submission for marketing unless you separately request or consent to future communications.

Legal basis (UK visitors)

If you are in the United Kingdom, we process your personal information because:

  • You choose to contact us (consent); and
  • We have a legitimate interest in responding to inquiries about the ranch and operating our website.

Providing your information is voluntary. If you choose not to provide it, we may be unable to respond to your inquiry.

Who we share it with

We do not sell, rent, or trade your personal information.

We may share your information only with service providers that help us operate the website or receive Contact form submissions, such as our website hosting, security, and email providers. These providers process information on our behalf as necessary to provide their services.

We may also disclose information where required by law or to protect our legal rights.

International transfers

We are located in the United States. If you contact us from another country, including the United Kingdom or South Africa, the information you submit will be transferred to and processed in the United States.

How long we keep your information

We keep Contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain related business records, typically no longer than two years after our last communication unless a longer retention period is required by law or reasonably necessary to protect our legal rights.

Correspondence may remain in our email systems, backups, and archives as part of our ordinary business recordkeeping practices.

Technical server logs are generally retained only as long as necessary for security and operational purposes.

Your privacy rights

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your personal information;
  • Object to or request restriction of certain processing; and
  • Request a copy of your personal information where required by applicable law.

To exercise any of these rights, contact us at support@catalenaranch.com. We may ask for additional information to verify your identity before responding. We will respond within the time required by applicable law.

If you are in the United Kingdom, you also have the right to lodge a complaint with the UK Information Commissioner’s Office.

If you are in South Africa, you may lodge a complaint with the Information Regulator.

If you are a California resident and applicable law grants you privacy rights, you may also contact us to exercise those rights. We do not sell or share personal information for cross-context behavioral advertising.

Cookies

This website does not use advertising or analytics cookies.

The website may use strictly necessary technical cookies or similar technologies required for security or basic website functionality.

Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure, including encrypted connections (HTTPS) and reasonable access controls.

No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

Children’s privacy

This website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through the Contact form, please contact us and we will delete it where appropriate.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be posted on this page.

Contact

Horse Head Holdings LLC
d/b/a Catalena Ranch
Email: support@catalenaranch.com